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ComplaintsforChampion Chimneys, Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/28/2021
- Complaint Type:
- Order Issues
- Status:
- Resolved
Champion Chimneys collected a deposit of $1,939.20 from us on 7/27/21 for services they promised to perform on 9/3/21. They failed to show to complete the service and didn't respond to multiple phone calls and emails on 9/2/21, 9/3/21 and 9/4/21. On 9/9/21, they emailed us acknowledging their failure to show and promising to refund the $1,939.20 deposit on 9/10/21. As of 10/27/21, they have not issued the refund and have ignored repeated requests to do so.Business response
01/31/2022
Consumer Response /* (2000, 12, 2021/12/02) */ Our deposit has now been refunded. Please close this case.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.