Business ProfileforBylt, LLC

Long story short we hired Bylt to complete work from an insurance claim. They made a lot of unkept promises throughout the job. Our job was projected to take 3 weeks but we quickly realized their efficiency and work quality does not meet our expectations. After multiple attempts at rectifying the issue with the business we were unsuccessful. Then they asked our insurance company for additional money for additional work that they stated would fix an issue we were having with unlevel floors. Eventually after numerous conversations with the employees and subpar work they admit that the “fix” they asked for actually isn’t the most preferred or correct fix for the issue. They then stated that because of that they cannot warranty our work as they originally promised in their contract. Therefore we chose to cut the contract early and hire a more responsible contractor for the job. Bylt also agreed that this is the best route for all parties. Unfortunately we have been unable to settle up with Bylt and pay our balance because they remain unable to provide a proper invoice since our request on 6/28/23. At this point I just want my accurate invoice so we can pay them and move on as planned. We also must have the cabinet materials in our garage for our kitchen inventoried appropriately so we can ensure we have the correct amount and materials needed for the next contractor. They remain unable to do this as well. Or they could take the materials back and we will order from the next contractor. Please help so we can sign a contract with a new contractor and get the job back on track. We are unable to move forward with any work from another contractor until we can ensure we are no longer in contract with Bylt. This continues to delay our job. Our family of 5 remains displaced at this point at the expense of our insurance company.