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            Business ProfileThe Black Pack

            Playing Cards

            Contact Information

            PO Box 87662

            Montgomery Village, MD 20886-7662

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C-

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            Business Details

            Location of This Business
            PO Box 87662, Montgomery Village, MD 20886-7662
            Email this Business
            BBB File Opened:
            4/12/2019
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            01/27/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I ordered a game called Taboo for the Culture in June 2022 and never received the product. On 7/19/22 I contacted the company for an update on my order. I did not receive a response. I then contacted the company again on 9/3/22. They responded with an apology for major overseas shipping delays; but did not provide an estimated ETA. The merchandise never came. So I emailed the company again on 9/13/22, 9/21/22, 10/6/22, 11/9/22 and just recently on 1/23/23 (after receiving an advertisement email from them to buy more products). This company is HORRIBLE and took my money without refunding. In several of my emails, I requested a refund. They never responded. This is fraud.
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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            TD B

            06/04/2023

            I ORDERED BLACK TABOO ONE YEAR AGO NOW AND NEVER RECEIVED THE GAME. I SENT AT LEAST 6 EMAILS WITH NO RESPONSE. THIS IS THEFT. MY ONLY REGRET IS THAT I DID NOT ASK MY BANK TO REFUND ME SOONER “WAITING FOR THEIR NEW SHIPMENT” THAT IS HOW THEY GET YOU. I WANT MY GAME OR MONEY
            Read 1 More Customer Review

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