ComplaintsforTop-Notch Asphalt Sealcoating
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Complaint Details
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Initial Complaint
11/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
October 16th Johnny ****** *** ***** ******* came to my door and presented a business card with Top Notch Seal Coating on it. Offering a driveway sealant be applied with a 4 year warranty. We agreed on a price of $850 dollars. When the first arrived they were in a burgundy Chevrolet Tahoe, when they returned to do the work they were in a blue ford pickup with TJC logos on the doors. The applied the coating, gave me a very faded receipt ( like it had been photocopied too many times) and left. The next week the coating had dissipated around the edges of the driveway completely, and there are many bare spots with black stripes where they clearly did not apply enough material. I called and got an immediate answer, they promised to return that week and redo the driveway. They never returned. I have called and left 4 voicemails over 3 weeks with no return call. When calling from a phone number other then mine, a man answered, said he would be out in the next two days, he never showed up. I have more pictures of the driveway and the trucks they arrived in, however the website will not allow me to upload all of them.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.