Business ProfileforBodhi Counseling

2020, Alone and covid, caused ************** issues. My health provider at *************** helped me find a counseling place in order to just talk to someone. I found Bodhi Counseling. I explained I was low income, had financial aide through 2 hospitals and would not make an appointment with them unless they accepted my ******** which would pay 80% of their charges for counseling therapy as FULL payment. I did not have the money to pay the extra 20% balance. Deb, the girl I was speaking to, said she would make it very clear to the billing office that I did not have the ability to pay the 20%. 2 weeks later she called me to make an appointment with me. I asked her if they accepted my terms and she said she was sure because they told her to go ahead and schedule me. She scheduled my first appointment for June 16, 2020. I never received a bill, well, that was until June 15, 2021, a whole year later! In the meantime, May 2021, my implant in my hip fell apart, hospitalized in 3 different hospitals, which is when my daughter in law brought my mail withthe bill, then to therapy place then to a new home my kids bought for me to live next to them. All my bills n records packed! I called immediately and could not get through till August 24, 2021 when I only could leave a message. A girl named Carla phoned me back, said a new company took over so would take her some time to check out my story. Till January 2022, I called them and another girl said she didn't know anything about this and would check it out. Then March 21, 2022 this collection bill came. In 2020 my monthly income was $1160.00 I never would have committed to this therapy if I had known that they were not going to accept my ******** payment as full payment for their services!! Thank you very much for your time!