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Find a Location

RCM Paving has 1 locations, listed below.

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    Business ProfileforRCM Paving

    Paving Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    42 Hickory Dr, North East, MD 21901-3603
    BBB File Opened:
    8/19/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 122757 for this business, issued by Pennsylvania Society of Professional Engineers

    These agencies may include:

    Pennsylvania Society of Professional Engineers

    908 N. Second Street

    Harrisburg PA 17102

    (717) 441-6051

    https://www.pspe.org/

    Contact Information

    Principal

    • Mr. Richard Mort, Owner

    Customer Contact

    • Mr. Richard Mort, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Got my driveway done by them about year ago. They had to finish the last little bit (where the driveway meets the road) in the dark and I think they were rushing to get it done so they didn't have to come back. The asphalt mixture has not held up at all. Within 3 weeks it began cracking and crumbling away and needs to be repaired. Just getting washed into the gutter when it rains. Even had grass growing up through it in spots in the Spring at the 4 month mark. I called to inform them and they said they'd be back to take care of it. Never came. I've been trying to get it fixed for over a year now. Won't return calls or texts.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Val V

    1 star

    09/26/2023

    I contracted RCM Paving to do my drive way, walk way and the road leading to my house, last year summer. The owner, Richard came talking a good game and promising all. 1. After about six month, the drive way cracked in three different locations and rain water collected also on the concrete potion of the drive way. 2. Grasses were growing at the edges of the asphalt drive way also(100yrds). 3. The separated underground water pipe that he got paid extra $250.0 for, was never repaired and is causing considerable damage to the asphalt drive way. He refused to answer my calls of over 100 times in the last 9 months. I left numerous text messages with pictures of damages caused from his sub-par work, all to no avail. He answered my call, two months ago and promised to send his crew to repair and make corrections on his bad work. I've called his severally for two months but he refused to answer his phone. I paid him over $20,000.0 for this shoddy work RCM and Richard did. I will never recommend this contractor for any work. I gave him a star because, you can do this review without leaving a star.

    RCM Paving Response

    09/28/2023

    I apologize about your experience with my company. I did respond to your calls and did go out to check your concerns. you did pay $250 for my company to patch the storm sewer pipe but unfortunately there are other issues with that pipe. my company did not install the pipe. your driveway is holding water in certain places because your garage area which determines the start elevation is lower than your surrounding yard. it's the lowest point, the only way to remedy that would be to install a drain which was never discussed and was not in our job scope. my company resurfaced the existing asphalt driveway. we did remove the grass from the original and sprayed round up, unfortunately vegetative growth can not be guaranteed. per our last conversation I did tell you that I would have my crew repair the damaged areas at no charge. I apologize that we are unable to complete this as soon as you would like but we can have repairs completed before end of this season.

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