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Find a Location

Tri State Exterior Design LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTri State Exterior Design LLC

    Home Improvement

    Additional business information

    Advertising Review:
    On 12/19/2023 BBB contacted Tri State Exterior Design LLC and asked the business to address the following advertising claims:

    Business has failed to substantiate claims on the website: 1) a specific shingle manufacturer's certification status, 2) 98.7% Customer Satisfaction. Failed to provide terms and conditions for the offered 100% Satisfaction Guarantee.

    BBB found that failure to address these items is in violation of the BBB Code of Advertising. As of this date the business has failed to respond to BBB.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business provides roofing, doors, windows, siding and gutter services.

    Business Details

    Location of This Business
    Nottingham, MD 21236-3840
    BBB File Opened:
    7/2/2019
    Years in Business:
    5
    Business Started:
    5/1/2019
    Business Incorporated:
    3/24/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 137044 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 4/23/2025.

    These agencies may include:

    Maryland Home Improvement Commission

    500 N Calvert St Ste 301

    Baltimore MD 21202

    (410) 230-6309

    http://www.labor.maryland.gov/license/mhic/

    BBB records show a license number of 118320 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 4/23/2025.

    These agencies may include:

    Maryland Home Improvement Commission

    500 N Calvert St Ste 301

    Baltimore MD 21202

    (410) 230-6309

    http://www.labor.maryland.gov/license/mhic/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Adam Martin, President
    Contact Information

    Principal

    • Mr. Adam Martin, President

    Customer Contact

    • Mr. Adam Martin, President

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This company has come to my house multiple times trying to solicit their service. We have declined each time but today when my husband answered the door and told the person we were not interested, they would not take no for an answer and would not leave our property. We have a no soliciting sign on our door, this person acknowledged that they saw this sign, and knocked anyway trying to SOLICIT their services. My husband asked multiple times for this person to leave and they would not. I also went outside and at this point told them to leave and they continued to stand on our property and refuse to leave. They then told us they were the owner of the company, made $400,000 a year, and that clearly we were too poor to afford a new roof. Eventually he left and as he drove away threatened my husband and said "you better hope you don't see me out in public off the clock." I then tried to call the company line, and coincidentally this man intercepted my call and began once again yelling at me on the phone. I informed him I did not have any need to speak with him and I will be filing a police report. He then proceeded to text me and let me know he would be showing up to my house with the police to press charges because my husband attempted to assault him (at no point was there any threat...just about 25+ times of asking him to leave our property). Not sure what business owner thinks this is how you run a successful business but if this is how they treat people I wouldn't fathom doing business with them. Absolutely unprofessional and clearly cannot take rejection.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shannon R

    1 star

    06/27/2024

    I'm hesitant to leave this review as the work still has not been completed. I had my initial consultation in late March of 2023. Signed a contract for roofing siding and windows in mid May and paid the deposit. I then heard nothing from them for nearly 6 months. As of this writing, June 27th only the roofing work has been completed and they took until April of 2024 to do that. At this point I am told the rest of the work will be done in August. Communication has been beyond terrible and I have had to be the project manager on this project to try and move it along. I guarantee if I was prodding for results nothing would be happening. I cannot recommend highly enough that no one ever do business with Tri State Exterior Design. Unfortunately I cannot comment on the quality of their work and at this point I am consulting a lawyer to get my deposit back.

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