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          Additional Information

          Not BBB accredited

          Mariner Finance, LLC

          View full profile

          This is a multi-location business.

          Find a Location

          Mariner Finance, LLC has 277 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.
            Headquarters
            8211 Town Center Drive, Nottingham, MD 21236
            BBB File Opened:
            2/11/2005
            Years in Business:
            22
            Business Started:
            1/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mariner Finance LLC (Corporate)
            • Sunbelt Credit Holdings (NC & FL locations)
            • Pioneer Credit Company
            • Regency Finance Company
            Business Management
            • Josh Johnson, President/CEO
            • Mr. James Schneider, COO
            • Mr. Mark Keidel, CFO
            • Tisha Brown, Customer Relations Manager
            Contact Information

            Principal

            • Tisha Brown, Customer Relations Manager

            Customer Contact

            • Josh Johnson, President/CEO
            • Mr. James Schneider, COO
            • Mr. Mark Keidel, CFO
            • Janet Smith, Executive Vice President
            • Tisha Brown, Customer Relations Manager
            • Eric Hembrick
            Additional Contact Information

            Fax Numbers

            • (410) 558-4396
              Primary Fax
            • (410) 677-0870
              Other Fax

            Phone Numbers

            Email Addresses

            Additional Business Information
            Additional Info
            The company's website states that Mariner Finance is "a wholly owned subsidiary of 1st Mariner Bancorp."
            Pending Government Action
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            Gov. Action
            On 08/16/2022, Pennsylvania Attorney General Josh Shapiro announced today that he leading a multi-state lawsuit against Mariner Finance, LLC for allegedly widespread violations of consumer protection laws. The suit alleges that Mariner Finance charged consumers for hidden add-on products that consumers either didn't know about or didn't agree to buy. Mariner reportedly charged Pennsylvanians $19.5 million for these add-ons from 2015 to 2018 and charged another $8 million in interest over the same period. The lawsuit also alleges that Mariner Finance engaged in illegal, aggressive sales tactics to extend credit to new borrowers. Mariner Finance claims the products were required in order to obtain a loan. The lawsuit also alleges that Mariner Finance engaged in illegal, aggressive sales tactics to extend credit to new borrowers.

            The multi-state lawsuit asks the court to order:

            - Full restitution to all borrowers affected by Mariner's unlawful
            practices.
            - Repayment by Mariner of any unlawfully gained profits
            Civil penalties.
            - Rescission or reformation of all contracts or loan agreements
            between Mariner and consumers affected by the company's
            practices.
            - Mariner to stop charging consumers for add-on products and cease
            other allegedly harmful practices.

            Borrowers who believe they have been deceived by Mariner's practices should file a complaint with the Bureau of Consumer Protection either online, by phone at 1-800-441-2555, or by email [email protected].

            Please note that this matter is pending. For more details, go to:
            https://www.attorneygeneral.gov/taking-action/ag-shapiro-takes-action-to-defend-pennsylvanians-from-predatory-personal-lending-company/

            Mariner Finance, LLC has provided the following statement in response to the lawsuit:

            Mariner Finance has continuously disputed the claims that the small multi-state coalition has alleged and will continue to defend itself as an important provider of credit options to those who may have limited access to other sources of consumer credit. Mariner has been and continues to be committed to compliance with all state and federal regulations, holding itself to a high standard of customer care.

            Over the course of nearly four years, Mariner has cooperated with the investigation and provided data, documents and testimony that clearly demonstrates the legality of its products and the vital support they provide to consumers. The states' allegations are based on minimal consumer interviews, the details of which were never shared with Mariner, and reflect a misunderstanding of the law, or simply a decision to ignore any evidence which negates their claims.

            The Federal Trade Commission ("FTC") conducted a comprehensive two-year investigation of similar issues as have other state attorneys general, closing their investigations with no action taken. The signatories to this suit appear to give no weight to these investigations nor the regular state examinations that the company is subject to. A full and fair consideration of the investigation evidence should lead to this matter being immediately dismissed with no further action.

            A copy of Mariner's press release is available here:
            https://www.prnewswire.com/news-releases/mariner-finance-strongly-opposes-misguided-litigation-filed-by-the-pennsylvania-attorney-general-and-a-small-group-of-other-states-301607759.html
            Service Type
            Products and Services
            This company offers consumer financial and loan services.
            Referral Assistance
            • Dept. of Labor, Licensing & Regulation: Division of Financial Regulation
              500 N Calvert St Ste 402
              Baltimore MD 21202
              Phone Number: (410) 230-6100
              http://www.dllr.state.md.us/finance/
              [email protected]

            Contact Information

            8211 Town Center Drive

            Nottingham, MD 21236

            Get Directions
            Visit Website
            (844) 338-2080

            Accreditation

            This business is not BBB Accredited

            Years in Business: 22

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Ratings

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