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Find a Location

Craig's Automotive has 1 locations, listed below.

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    Business ProfileforCraig's Automotive

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    873 Keith Lane #1, Owings, MD 20736
    BBB File Opened:
    10/23/2022
    Years in Business:
    8
    Business Started:
    3/29/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason C McNeil, Resident Agent
    Contact Information

    Principal

    • Mr. Jason C McNeil, Resident Agent

    Customer Contact

    • Mr. Jason C McNeil, Resident Agent
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In April 2022 my car needed a moter I’ve search the area and I finally found a macanic to put the moter in my car at Craigs auto repair he charge me 8,750 to put a used moter in and a stage 3 cam and tuneing the moter ok got my car bk 2 weeks later everything was great for about 2 months then the car started making a noise wasn’t shore what it was or where the noise was coming from at the time so I called I said hey this car making a crazy noise he said bring the car to me so I parked until the next day I was off to take it to him so I make the attempt to take my car bk to him and then the moter locks up on the car on my way to Craig’s automotive so I had to wait for a tow to get it there ok towed the car there called him petted him know my car was on the way he said ok I’ll check it out when the car arrives the car get there ok the next day I called him he said I haven’t had a chance to look at it yet had a few cars that’s in front of u I said ok I respect that ok a week goes by I called him he said still haven’t had a chance to look at yet another weeks go by I still haven’t had a chance to look at at this point me being the person that Iam em I catch a ride over to the shop just to see has he really look at my car or this guy is just dragging me along I goes by haveong touch the car or anything my car was in front the shop just sitting there between 2 parked cars he was working on so I’ll say 3 to 4 more days went by he finally called back and said the moter is blown in this car then I said how u said u brought a used moter I know this can’t be true then I tells him we’ll send it back where u got it from for a replacement he then said the warranty already exspird then I said so ur not going fix my car then he said a u need another moter then I said so after u got 8.750 Iam supposed to go out and get another moter then he said well I can’t pay for it at that point didn’t know what else to do so I search and search then a good freind referral me to contact u guy
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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