3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mark C
5 stars11/01/2022
My wife and I were looking to update our kitchen for a very long time, and this company helped us during the whole process. We did not have much to information at the start. The customer service there was so nice and understanding. They walked us through the different steps to get what we needed. We highly recommend this business.Review from Patricia D
5 stars10/18/2022
This company has done an amazing job with my kitchen countertop. Granite Works team were very professional, reliable, fast and knowledgeable. The cabinets arrived quickly - and the quartz they provided is perfect. I Highly recommend this company - you won't be disappointed at all.Review from Vivian Vontress
1 star07/21/2022
I purchases counter tops from granite works in august 21. In Feb 2022, a crack appear in the counter, I went to the granite work office and spoke to someone about the issue. I was told that someone would get in touch. In March I was asked to send a picture, which I did. In April, I had not heard back and sent an email and the manager implied that they don't do that and I gave them options to fix the counter or refund my money. In May, someone came over and sand down the counter but it was filled with white grout. You can see that there was a crack in the counter and I went back to the store and spoke to the Manager to see if they could perhaps use a dark grout to hide the crack. No one has gotten back to me. The lack of care from the Management staff at Granite is hard to believe. They don't care if i am not satisfied. when I sell this house I probably will be asked to replace the countertop.
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