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Customer ReviewsforSmithLife Homecare
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ken G
5 stars08/06/2024
My mom needs a caregiver to help several days a week to give my dad a break. ****** is the BEST caregiver ever! She goes above and beyond to make sure my mom is comfortable. When both parents got sick she made sure mom got her meds and made sure dad was resting!She agreed to extend her hours to make sure there is care. We absolutely adore her. She is the most caring person. Thank you ****** for caring so much. Mom is 89 and dad is 90 so knowing ****** is there gives this son relief knowing the level of care given. Thanks SmithLife for having such a compassionate caregiver on your staff!SmithLife Homecare Response
08/07/2024
Dear ********************, Thank you so much for your heartfelt review!Were delighted to hear that ****** has been providing exceptional care for your mom and giving your dad a much-needed break. Her dedication to going above and beyond to ensure your mom's comfort, especially when both parents were unwell, truly exemplifies the compassionate home care services we strive to provide at SmithLife Homecare.Its wonderful to know that ******'s willingness to extend her hours and ensure both your parents received the necessary care has made such a positive impact. Her caring nature and professionalism are indeed invaluable, and we are grateful to have her as part of our team.Your kind words affirm our commitment to delivering high-quality, compassionate care to our clients. Knowing that ******* support provides you with relief and peace of mind is incredibly rewarding. We look forward to recognizing ****** for her outstanding dedication and service.Thank you for choosing SmithLife Homecare. If theres anything more we can do for you or your family, please dont hesitate to reach out.Warm regards, The SMithLife Homecare TeamReview from Éva M
5 stars11/28/2023
The aides were kind, gentle, knowledgeable, respectful and reassuring to my sweet Papa. I so appreciated their intelligence, interest and expertise in caregiving and helping him get better.SmithLife Homecare Response
08/09/2024
Thank you so much, va, for your five-star review! We're delighted to hear that you had a positive experience with SmithLife Homecare. Providing top-quality home care is our priority, and your satisfaction affirms the dedication of our team. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing SmithLife Homecare! Warm regards, The SmithLife Homecare TeamReview from Barbara W
5 stars03/19/2023
We recently started having SmithLife aides, and we are so pleased with both the caring of the aides and the dedication of the other SmithLife staff to helping us as much as they can. They take care of administrative details and are very responsive to any additional needs we have, such as increasing our hours when we both became sick. As a retired lawyer with a graduate certificate in gerontology, I can say that our satisfaction is grounded in knowledge and deep appreciation.SmithLife Homecare Response
03/20/2023
Hi Ms. W******, Thank you very much for the wonderful review you left us. We are incredibly happy to hear that our team is attentive to the details of your service and that we are exceeding your expectations. We pride ourselves on being responsive and listening to our clients. Again, we really appreciate you taking the time to post this and look forward to sharing your review with your team.Review from Henry B
5 stars11/09/2022
Henry B. The service provided by my main weekday and weekend aids has been of very high caliber. I have never needed personal assistant before this medical problem. I have been slowly doing more for myself but at first I needed much more help and both aids provided the help. Both show concern for my health and well been. Very positive attitude at all times. SmithLife Homecare gets from me a high rating because of the service the aids have given me.SmithLife Homecare Response
11/10/2022
Hi Mr. Baez, Thank you for leaving this wonderful review. We are incredibly happy to hear your caregivers did an outstanding job and look forward to recognizing them. We appreciate you allowing us to help with your caregiver services. Many great wishes to you sir from your care team.Review from Regina O
5 stars11/01/2022
I thought the service was terrific. A representative came to my home and explained in detail every document necessary to secure the service and what the service can and cannot do. The two individuals that came to my home post operation were prompt, personable and professional. They assisted me with my personal hygiene, meal preparation and light housekeeping. I only required the service for a short time and was so glad that it offers short term services.SmithLife Homecare Response
11/04/2022
Hi Ms. O****, Thank you very much for your wonderful review of our home care services. We are incredibly happy to hear our home care representatives were insightful and detailed. We are also happy to hear the caregivers exceeded your expectations. Please keep us in mind if you need a caregiver in the future and we look forward to helping you anyway we can.Review from Mark S
5 stars10/07/2022
SmithLife Homecare provided excellent support from scheduling to appointment pick-up. Staff were courteous, caring, and compassionate - the three "C's" that one would expect when caring for a loved one. This organization is highly recommended and their culture is excellent!SmithLife Homecare Response
11/04/2022
Hi Mr. S*******, Thank you for taking your time to leave this wonderful review. We appreciate the kind words and recognition of our culture. Please continue to reach out to us if you need any of our services in the future or know someone who does. We will do our best to keep impressing you with the three C's. All the best!Review from Andrew L
5 stars09/01/2022
SmithLife Homecare was a great help to me when I needed to get my 84-year old mom to and from a doctor appointment. All the team members were super-responsive, extremely helpful and reassuring. The employee who actually picked up my mom and drove her was prompt, warm and friendly, and made my mom feel completely at ease. It was a great service, and I'll definitely be using them again.SmithLife Homecare Response
09/07/2022
Hi Mr. Luthringer, Thank you for leaving a review of your home care experience on our profile. We are very happy to hear everything went smoothly with the service provided to your mother. We look forward to recognizing the caregiver who assisted with the care. Please reach out to us if you're in need of our services in the future or know anyone else who is. We are honored to have been your home care agency and wish you and your mother wonderful wishes.Review from Michael J
5 stars07/20/2022
Dependable, professional and affordable. I used Smith life to accompany me after a medical procedure.. i was very impressed by the manner they used from the start (procuring their service) to the end (delivering their service). I will be using them in the future and recommend them to any others.SmithLife Homecare Response
07/21/2022
Hi Mr. Jackson, thank you for using our services and for the 5-star review. We are so glad to have exceeded your expectations with our home care services. We hope you'll continue to reach out to us if you, or someone you know, is interested in home care services. Thanks again!Review from Seth F
5 stars02/25/2022
I would highly recommend SmithLife care for anyone looking for additional support for loved ones. We have been clients since my aunt recovered from a stroke and moved back home following time in an assisted living facility. The staff is incredible and worked with us to find the right amount of care and was also flexible when making changes. They consistently check in on how things are going and make sure everything is going well. The care providers were incredibly kind and willing to do anything that was asked of them. Couldn't have been happier with our decision to go with SmithLife Homecare.
Customer Review Rating
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