ComplaintsforPersiano Gallery
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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I paid in full for blinds. They do not function properly. I have tried to have the company come out and fix them. I had several appointments and he didn’t show up. I blocked out time for him several times and I would have to call to find out if he was coming. He’d say he’d be there and just wouldn’t show up. I would like a refund so that I can go somewhere else.Customer response
11/14/2022
--------- Forwarded message ---------
From: ******************* <*******************>
Date: Sat, Nov 12, 2022 at 3:09 PM
Subject: Re: You have a new message from the BBB of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #********.
To: Better Business Bureau <[email protected]>The merchant has agreed to resolve the issues. No action is needed unless he does not follow through.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.