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          RG Insurance has 1 locations, listed below.

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            • RG Insurance

              7361 Calhoun Pl Ste 460 Rockville, MD 20855-2832

            Business ProfileRG Insurance

            Property Insurance

            Contact Information

            7361 Calhoun Pl Ste 460

            Rockville, MD 20855-2832

            Visit Website
            (800) 310-3991

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            RG Insurance is an independent agency with 5 office
            locations in Maryland. We are licensed in many states and are fully
            staffed with licensed professionals. R&G will provide advice and
            service for all of your insurance needs. Our agency has specialized
            departments to help personalize your insurance.

            Products & Services

            Homeowner Insurance, Auto Insurance, Umbrella , Business Insurance, Life insurance , Insurance

            Business Details

            Location of This Business
            7361 Calhoun Pl Ste 460, Rockville, MD 20855-2832
            BBB File Opened:
            4/14/2021
            Years in Business:
            23
            Business Started:
            1/24/2001
            Type of Entity:
            Corporation
            Alternate Business Name
            • R&G Insurance Associates
            • R and G Insurance Associates
            • Fells Point Insurance Associates Inc
            Business Management
            • Mr. Gabriel Zarate, Business Development Manager
            Contact Information

            Principal

            • Mr. Gabriel Zarate, Business Development Manager

            Customer Contact

            • Mr. Gabriel Zarate, Business Development Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Cory S

            12/08/2023

            If you have children or own a home STAY AWAY from R and G. They sold me insurance and closed my case with mold growing behind my walls due to water damage not being mitigated. On top of that they raised my insurance almost $1k after filing a claim and nothing has been done to fix my house. My house has been torn apart which has caused severe anguish and stress due to the living conditions. The only thing they have done so far is try to paint over water damage and give me an inaccurate quote that won’t fix the damages and left hazardous conditions due to water damage not being mitigated. In the photos on their google review you can see some of the mold damage that was supposed to be painted over and how they left my house after filing a claim. They’re going to wait years to pay me out to fix the damages according to the terms of my contract but had no issue raising my premium over $1k while leaving me at a loss for a house.

            RG Insurance Response

            12/11/2023

            Hello, Thank you for bringing this to our attention, unfortunately we are aware of the situation since Mr Smith posted this exact review in our social media and google, we have been in touch with Mr Smith and explained that claims are handled by the insurance carrier and not by the agency, we provided him with the adjuster contact information, please see below for our response to his google review. Response from the owner5 days ago As your Agent, our responsibility is to advise you and advocate on your behalf with the insurance carrier. To the best of our ability, we’ve had multiple conversations with your adjuster. In the end, the Carrier/Adjuster has final determination of claim settlement, and they have settled this claim on what they deem fair. Ultimately, our Agency does not have the authority to make the final determination. At this time, given your dissatisfaction, we are recommending you file a complaint directly with the carrier. The contact information for the office of customer relations is ************.

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