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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am fraudulently being charged for multiple ER visits for my children even though they had Maryland Medicaid at the time of service. I’ve explained to them I can’t be charged because I’m protected by cost share and can’t be balanced billed. I’ve attempted to resolve this issue multiple times. I was never notified by Bayarea receivables of the debt. They never gave me the opportunity to resolve this issue prior to reporting to my credit report. They fraudulently pulled my credit report without permission and the credit bureau had it removed after I disputed it. I have filed further complaints with the attorney general’s office and labor board. Debbie W********, the supervisor I spoke to was rude and refused to give me her supervisor information after I asked her multiple times.Business response
02/20/2024
We have spoken with Mrs. ****** about this account and others concerning an auto accident. Explained pip Insurance has to be exhausted then medical can be billed. She has been very difficult to deal with.Customer response
02/21/2024
Complaint: ********
I am rejecting this response because Mrs. Debbie on behalf of Bay Area receivables said she didn’t want to discuss the issue further. I’ve have reported this to further agencies to get this resolved because she’s not willing to look into the matter correctly with the information I tried to provide. The original creditor put the account on hold for further review yet she still fraudulently pulled my credit report which Experian removed because she didn’t have permission to do so. She’s continued to report the account delinquent even though it’s on hold. She sent to her legal department anyway. She also reported an account that didn’t belong to me without verifying the ownership of the account, also never provided a letter where she tried to make contact with me before reporting. According to all the complaints here they are difficult to deal with not the consumer.
Sincerely,
****** ******Initial Complaint
02/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I'm not liable for this debt with ** ** ***** ***, I do not have contract with Bay Area Receivables, They didn't provide me with the original contract as I requested.Business response
02/12/2024
Debtor has never requested a bill copy even though we have had numerous contacts with him concerning other creditors.Initial Complaint
02/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Went to the hospital some time ago and had the bill go into collections. Contacted them and they told me the bill was now over 1000 when the original was 470. the bill i just recently got from them says 470 but the representative insists it's over 1000 due to "fees".Business response
02/05/2024
There are two medical bills. One for the hospital visit and the other for the physician. The first bill is $470.43 the other is $650.21. He recently emailed
02-05-2024 @ 12:00 by *** - email from him 'I was looking to set up a payment plan for account ******* which has a total balance of 470.43. I cannot afford to make massive payments due to other financial obligations so the minimum per month would be preferred.
Initial Complaint
01/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ******* ***** *******. I do not have a contract with BAY ARE RECEIVABLES. They did not provide me with the original contract as requested.Business response
01/29/2024
We have left messages with him but he has never returned our calls or responded to our letters. We have never spoken. The account is now with our attorney to file suit in District Court."Customer response
01/29/2024
Can Bay Area Receivables provide me with a copy of the contract or agreement they signed with me regarding this debt?Initial Complaint
01/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not reliable for this debt with BAY ARE RECEIVABLES, I do not have a contract with ** ** **** ** ******** ***. They did not provide me with the original contract as I requested.Business response
01/23/2024
this account is currently in JP Court in DelawareInitial Complaint
01/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not Liable for this debt with **** ******** *********. I do not have a contract with Bay Area Receivables, they did not provide me with the original contract as requested.Business response
01/10/2024
She has disputed this bill 6 different time through ******* and has 8 other accounts with Bay Area. She has never asked for copies of bills before.Customer response
01/11/2024
Complaint: ********
I am rejecting this response because:
Sincerely,
**** *****Initial Complaint
08/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ******* ***** ***** ******. I do not have a contract with Bay Area Receivables 714 EASTERN SHORE DR.SALISBURY, MD 21804. They did not provide me with the original contract as requested.Business response
08/14/2023
Debtor never asked for bill copies and has been making paymentsInitial Complaint
08/04/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with Bay Area Receivables . I do not have a contract with ******* ********* ******** they did not provide me with the original as I requested.Business response
08/04/2023
Debtor has disputed these 4 accounts many times through "EOSCAR", She has neved spoken with a Bay Area representative. She has never requested bill copies. If she were to call our office we could help remind her of the dtes of service of 10/18/18, 10/20/18, 10/29/18, 2/12/19 and 1/8/20 for ******* ********* ********. Patient was ****** *******, ****** ****** and ****** ******.Initial Complaint
03/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
received a notice that I have a collection from BAY AREA RECEIVABLES on my credit report. It says it was opened on 05/07/2019 for $107.00 with account number starting in ******** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the FCRA and FDCPA. I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business response
03/23/2023
Consumer has three accounts with Bay Area. We had a different address & Email. We will reach out to him since receiving updated information.Initial Complaint
03/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
received a notice that I have a collection from BAY AREA RECEIVABLES on my credit report. It says it was opened on 01/04/2019 for $307.00 with account number starting in ******** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the FCRA and FDCPA. I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business response
03/23/2023
Comsumer has other accounts with Bay Area. By BBB providing a new address & Email, Bay Area will reach out to him.
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Customer Complaints Summary
26 total complaints in the last 3 years.
6 complaints closed in the last 12 months.