Business ProfileforCopier1, LLC

I purchased a 'renewed' copier from Copier1 a little over 2 years ago for $4000. I spoke to Dan, the president, over the phone and he sold me on a copier that was 'practically new' (20k meter). Dan also spoke highly of their customer service and 5-year warranty and said if there was anything wrong to reach out to him. Fast forward 2 years and I begin to have issues. Dan didn't reply to my email requesting to purchase toner so I had to seek a third-party vendor. The toner I purchased was OEM. Several months later, the copier begins to have more issues. There was an issue with a motor, a part that is non-consumable and should have been covered under warranty. I reached out to Copier1 again and they state the warranty no longer applies since I did not purchase toner from them directly. When I spoke to Dan about it, he chose to berate me for 'being cheap' and not purchasing toner from him. He claimed he spends $4000 several times a day so I had no right to complain about a $4000 purchase from two years ago. Every other word he uttered was a cuss word. Buyer beware. Copier1 won't stand behind their products, but rather the legal fine print. Dan Fi***** is a cool dude when he's selling you a copier, but as soon as you have any complaints, he will berate you and tell you off.