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ComplaintsforChina Town Buffet Grill & Sushi
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Complaint Details
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Initial Complaint
03/05/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went in to get food from the buffet. Went to go pay and left the lady a 1.10 tip. My total came to $10.66 and I usually get receipt but this time I had so many errands I need to run I wasn't thinking. Got down the road and realized I was shorted $3.24. So I came back and was told that I should of had my receipt. The manager told me that she was unable to lookup anything in the system even though I told her the exact total. I want to bring to the attention of the BBB because I don't want anyone else get money taken from them. I been in the restaurant business long enough to understand what's going on here. By all means I should have check but if you have innocent people or even the elderly coming in and this happening then this should be brought the publics attention. I tired calling and the phone kept going to voice-mail before I even came back to let them know. This happen on 03/05/22 at 5:26 pm.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.