4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lori D
1 star02/01/2024
My husband recently purchased a vehicle from the car store. We noticed some shaking while driving. He called them and got an appt to get it checked out. They told him that the truck needed breaks and routers all the way around. He has had this truck less than a month. They told him they the would not cover any of this and wants to charge over $1000 to fix. There is no way that all of this happened in the time frame we have had this truck.Review from Tracie B
5 stars11/29/2023
I have bought multiple vehicles from the Car Store over the years, I have had nothing but the best of experiences. A great place to buy and service your car.Review from Richie G
1 star11/27/2023
M 2nd vehicle from them and my second buyers remorse and weeks of no sleep. But they’ll get you in a car even if you need to leave a limb behind and nothing but lint in your pockets. They like to treat you like you’re stupid and take full advantage of mental health and people backed on a corner. And if you’re lucky. If you pick the right salesman you too can have your car delivered by him and he too can smoke crack cocaine in your new car that you never wanted but they all buy made you buy. But hey should you expect more from a used car dealer? Buyer beware.Review from Melinda R
2 stars06/14/2023
I bought a car from the car store. It was a Toyota Camry. I was sold with out test driving my fault, but the salesman was the most impatient person and told me it was an old car so I shouldn't expect everything to be working. But I don't agree. I got a 1000 mile warranty so I could make sure after driving for a while I could see if anything needed to be repaired. The brakes started pulsating and got worse as used. At 327 miles I took in to get repaired....mechanical issue per my warranty. They drove and agreed was pulsating. But, because it was within ..the Md Inspection Requirements they didn't have to fix. It didn't matter if brakes were working or not. Then they gave me option $400.00 for me to pay for the brakes to be repaired. I ve had car 3 days and I am pissed off. If they did not need repair the why are they going to charge me $400.00 to fix. What is a warranty for? I have finance $30000.00 and they can't do a break repair. And he told me the rotors were warped. Unbelievable. I called and told them they can loose a $30000.00 sale over a brake job.
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