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Find a Location

Logo Zeal has 1 locations, listed below.

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    Business ProfileforLogo Zeal

    Web Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    208 W Main St, Salisbury, MD 21801
    BBB File Opened:
    7/19/2024
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I began my business transactions with Logo Zeal back in late summer of 2023. I first purchased a package for them to design a logo for my business. In September of 2023 I purchased a package for them to design and create a website for the same business. I have a contract stating the terms of the agreement of what they were to fulfill. The contract states I purchase their services in the amount of $3,499 for them to develop and maintain my website. The representative I was working with was named George *****, he was the project manager. I was recently contacted by another company called ********, Who stated they had purchased logo zeal and was now over my accounts. I found this extremely suspicious as I had not received any documentation of this transfer. Upon further inquiry and speaking to the legal team member Jayson ****** from Logo Zeal, He shared in a phone call that George ***** had left logo zeal and took a number of clients information with him and is currently trying to spam and fraudulently acquire these former clients of logo zeal. Mr ****** shares no obligation to his former employees actions but stated he would correct the website flaws within my business system. Understandably I was extremely frustrated as my business website is currently not live or operational. I was informed by phone and in an email correspondence by Mr ****** they would get my website up and functional as promised in the contractual agreement. They then shared that I needed an SSL certificate for my website requesting the funds in the amount of $3,000. I am informed Mr ****** I will not be purchasing any further merchandise from them that I wanted my website released to me with the word press username and password and I would be utilizing a different server for my business. Mr ****** refuses to release the merchandise that I purchase along with all of my media and documents without trying to extort this $3,000 from me, he will no longer respond to calls or emails.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Keith D

    1 star

    08/05/2024

    What was supposed to take 6 weeks at the most, took 5 months to build a custom-built wordpress site with woocommerce - what was delivered looked good but didn't work right, front or back ends. We paid nearly $7k but from their astonishing lack of professionalism kept all the money and gave us absolutely nothing. We have no site and are out the entire expenditure which included 3 years of hosting. They have not even sent us the files for the site though they are paid for and are not refunding the hosting though the initial contract says that if we are no satisfied we get a complete refund. Would you be satisfied with nothingat a cost of $7000? Two other business under the same company are *************** and ***************.

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