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Find a Location

Smithsonian has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Smithsonian

      8779 Greenwood Pl Savage, MD 20763

    • Smithsonian

      4400 E New Market 1 Turlock Rd Hurlock, MD 21643

    • Smithsonian

      100 Cummings Ctr Suite 306L Beverly, MA 01915-6115

    Business ProfileforSmithsonian

    Online Retailer
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Smithsonian has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Smithsonian

        8779 Greenwood Pl Savage, MD 20763

      • Smithsonian

        4400 E New Market 1 Turlock Rd Hurlock, MD 21643

      • Smithsonian

        100 Cummings Ctr Suite 306L Beverly, MA 01915-6115

      Location of This Business
      8779 Greenwood Pl, Savage, MD 20763
      BBB File Opened:
      1/18/2019
      Alternate Business Name
      • Smithsonian Store
      Contact Information

      Customer Contact

      • Complaint Handler
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I ordered two sets of children's pajamas. One was an incorrect size. These run small and I realized the other pair would be too small for the intended child. I returned both pair The original order was placed Sept 26, 2022 order #******* . I returned the two pair in Oct via *** 2nd day with the label they sent. I verified that the items were received Oct 21 by *******. I called in November and was told they were behind due to Christmas orders. I called again in January and was assured they were catching up. I have exchanged multiple emails with them and they continue to assure me they are catching up and are putting me at the top of the list. I have sent them all information multiple times. I just want my money back, about $100.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Greater Maryland

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