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Find a Location

Magnum Great Dane has 1 locations, listed below.

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    Business ProfileforMagnum Great Dane

    Dog Breeders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    14116 Heritage Ln, Silver Spring, MD 20906-2332
    BBB File Opened:
    1/27/2023
    Business Management
    • Ms. Deszarey Brown, Owner
    Contact Information

    Principal

    • Ms. Deszarey Brown, Owner

    Customer Contact

    • Ms. Deszarey Brown, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/20/2023

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    On 1/15/2023 we contacted ******************* about two of the puppies she had for sale on her website Magnum Great Dane. We text and emails about the two dogs the price and shipping fees and signed a sales contract for $1700.00 ($1200.00 for the puppies and $500.00 for shipping). I proceeded to send her the money through ***** on 1/15/2023. On 1/16/2023 she sent me an email stating that she was dropping the dogs off at the airport carrier and that I would be responsible for renting a airline approved create for transport and not to miss the call or email from them and that she would be out the rest of the day just to leave a message if there was any issues. I received an email from ***** *** ********* stating it was and additional $1550.00 deposit on the create plus $30.00 rental fee. I asked him repeatedly if this was for both dogs as well as was this a scam as the deposit for the create was so high. He assured me that it was the total for both dogs and that the $1550.00 would be refunded after the create was return to the airline. I sent ***** the $1580.00 (who I will also be filing a claim against) the money to ship the dogs. I attempted multiple times to contact Magnum to confirm the pricing as well as find out what flight.Later that evening ***** reached out for an additional $1580.00 before they would release information stating that it was only for one dog I respectfully refused and requested them to ship just one then. They refused and hung up. I have sent multiple emails, text and most recently a demand letter to each company requesting a full refund and have not received any response. I now believe these two companies are working together to scam people like me. Unfortunately, in my excitement to surprise my husband for his birthday with theses puppies I didnt pay attention to the warning signs. I only wanted to provide my husband with the gift of beautiful Great Danes Please contact me for copies of the sales contract, demand letter, or emails if needed.

    Customer Reviews

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