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ComplaintsforMA & B Trucking
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***** arrived at my home to deliver a washing machine as a employee of MA&B trucking, LLC on behalf of *********** He refused to remove the old washing machine because, as directed by *********** we moved it to put the drainage pan down. He then told us that we would not be able to use the former base for our old washing machine, which we said OK and removed it. I called ********** in regards to ****** refusal to remove the old washing machine while he was on the premises and spoke with a representative who asked to speak with *****. ***** refused to speak with him which I said OK and went back inside the home. ***** then loaded the washing machine onto the truck and drove away without a word. We ran after him down the street and he refused to stop and provided no explanation. Later, I spoke with the manager from ********** after their investigation and they relayed that *************** and said the reason that he did not deliver the washing machine was because I would not remove the base from the old machine. This is not true and has caused time, inconvenience and additional expenses.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.