ComplaintsforFitzhugh Roofing
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
They came to replace my roof in 10/18. My contract says, 5 year warranty on workmanship, 30 year manufacturers warranty. When they finished I saw some tiles that were sticking up. They assured me that the sun would lay them down. Fast forward to 2021. I noticed that the corner had started to flap in the breeze. I kept watching it. At the end of 2021 we had snow and the some of the shingles fell off and I could see part of the underlay. Early in 2022 we had a very strong wind storm. The wind got under the loose part and took the corner all the way up. I called Fitzhugh and was told that the warranty did not include acts of God. This corner came apart before any storm. I have date and time stamped pics as well as the original contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.