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Find a Location

M & N Towing has 1 locations, listed below.

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    Business ProfileforM & N Towing

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4744 Clifton Rd, Temple Hills, MD 20748-1911
    BBB File Opened:
    4/28/2003
    Business Management
    • Ms. Michelle, Manager
    Contact Information

    Principal

    • Ms. Michelle, Manager

    Customer Contact

    • Ms. Michelle, Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On 4/22/2022 at 1a, my truck was towed from the ****** on **** **** **** in Oxon Hill, Maryland. M and N Towing was the company contacted to tow my truck, which signs with their information are not posted and I had to find out where my truck was on the ****** ******** County Government website. The site clearly states that the initial fee is $175 and AFTER 18 hours of the impoundment, the company has the right to charge $50 a day for storage. I picked up my truck at 3p on 4/25/22 leaving me to believe based on the **CG site that the total fee should be: 7p 4/22 - 7p 4/23 - $50 7p 4/23 - 7p 4/24 - $50 (Even though I tried to pick the truck up on 4/24 but M and N closed at 3p. 7p 4/24 - 3p 4/25 Since it did not sit for 24 hours on 4/25, the fee should have been $275. The man who works there handed me a bill for $375. I tried to reason with him and show him what the **CG website said about when the fees can begin. He would not listen to what I was asking to look at. All he kept repeating is "if you want your truck back it's $375. This is a private company and they charge more than the police." I tried to show him that wasn't true. The police charge $215 fee for the tow then the $50 a day and private companies is $175. He responded, "I don't care what it said. If you want your truck back it's $375." Once I knew he was not budging I was going to have to take this matter to Civil Court. What's worse, my windshield was severely cracked across from passenger to driver side. It was not like that when it was towed and there is no record on the back of the receipt where damage is documented before the tow. The proof is they did not provide any documentation that showed any damage to the windshield prior to the tow. Again, I am filing a civil suit against M and N for basically extortion because they charged me for 4 days and not the 2 which was accurate according to the PGCG site. I am also filing for damages to my windshield.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wt M

    1 star

    01/27/2022

    Thieves! Charged for service they didn't provide! They showed up after another tow company was on scene. Didn't do anything, no hook up, no tow to the break down lane. Threatened to impound truck if we didn't pay $750. They should not be in business! Thieves!

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