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Find a Location

Preferred Contractors Insurance Company has 1 locations, listed below.

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    Business ProfileforPreferred Contractors Insurance Company

    Insurance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1620 Providence Road, Towson, MD 21286
    BBB File Opened:
    5/3/2019

    Industry Tip

    BBB Tip: Insurance companies

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/05/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Want to work this out with Preferred Contractors Insurance, and BBB the ins co I paid.. Everything to date has been thru (unethical) Zoom Professional Services Carisbad, Ca. Policy #****************. North West Beaches Development LLC On March 16 2022, I received a billing from United Financial Service (collection agency) for $13 077.00.( 2.5 years since I cancelled this policy) with a Zoom Professional Services Invoice dated 9/13/2021 ( year after I dropped the policy) Stating: Preferred Contractors Insurance RRG has issued a estimated Invoice as your General Liability audit is now non-compliant. My yearly premium was 1,450.00 Until the 3/16/2022 we were unaware of any non compliance and did not receive any billing/correspondence concerning this matter from either Preferred Contractors, (the Broker) Gas Lamp, nor the 3rd party auditor Zoom Professional Services. Last correspondence concerning this policy was on 9/16/2020 from Gas Lamp (Tyler*******) soliciting to get documents signed for 2020-2021. period. Stating: If anything changed with the business to let him know so they could make necessary adjustments. There was no mention of being out of compliance. I did submit a questioner to Zoom per request on 2/28/20 for 2018-2019 request. I did send 2018 tax docs and 2017 comparison for the biz which was closer to the norm. I informed Zoom that 2019 was still being compiled by my accountant for taxes, We were late due to the severe damage left by Hurricane Michael to the business flip and 2 personnel residences. We were basically shutdown with repairs and ins issues. And truthfully forgot about the audit with all ongoing. I would like to resolve with PCIF directly. I am not the only one problems with Zoom and nothing to hide. After the Hurricane our business was less than half of what premiums were based upon for 2018-2019. Note: I did not drop this policy due to the audit, We do not provide public work and only require Builders Risk policies.
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    Customer Reviews

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