Business ProfileforStoney River Steakhouse and Grill

I graduated from nursing school and booked a private party with Stoney River in Towson, MD on May 21,2022. I was sent a contract by Mike ******* along with a dinner menu for my guest to choose from. On the day of the event my party was scheduled for 6-9 pm, we didn't get seated until 6:30 pm. My dinner menu I chose was not what was honored, 14 of the 20 guest had to send their food back either from being under cooked or bland. Management never came to address my party to see what the issue was. My 77 yr old father did not eat due to his food kept being messed up. We were brought out 3 pieces of cake and 3 pieces of pie and were told to cut each piece into 3 pieces to share with each guest. I called XXX-XXX-XXXX on May 27th after not getting a response from an online complaint I submitted on May 23rd. I s/w Nora on the 27th, Melissa on June 7thn and Sherry June 24th. On June 7th I received a generic brush off email from Kalia Sawyer and I replied to her email asking for her to contact me via phone which she didn't. When I s/w Sherry she got smart with me saying there's nothing more they can do for me because they already offered me an apology> I asked to speak with someone higher than her and she came back and said Kaila ****** will get back in touch with me. After ending the call with me I called back an hour later to hear that my number has been blocked from contacting the establishment. Please refer ton the attached documents.