ComplaintsforTrible's Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
We went to Trible's Inc.Macon,Ga to pick up a part that we had to have the salesman said he did not have one like we needed he looked in the computer he had one that he said would work. The man came to put it in the next day he said it would not work. Trible's was closed on Monday I called back on Tuesday he would not refund my money. I was told I could bring the part back they would send it back to the factory to see if there was a problem with it, we would have to pay all cost. We did not use the part it was the wrong part. The cost was $511.66. All I want is for them to refund my money and take their part back. I took his word that it would fit.Customer response
02/06/2023
We have not heard from Trible or anyone about this. I have though someone would have reached out to me by now.Business response
03/22/2023
1/21/23
To Whom it May Concern,
We have complied with every request that has been sent to us by *** **********. We have sent out all the document's that has been asked by him. It's unclear what his demand's are except a new car and for us to pay him for this. vehicle. We have tried multiple time's to contact him by phone and he refuses to comply with that. Recently, he's demanding no phone contact. We are always willing to help our customer's out with any issue's they have but he has never once asked or informed us of issue's. Our vehicle's are sold as is and he did sign. that form as well. We have sent him every document to show him what his amount's are. We would be willing to help him if he could get his account current, he has stopped paying and since then started the complaint's. He is requesting all orginial documents with wet ink signature be sent to him but legally we have to keep the wet ink document's so we have sent him copies of them all.
Thank You,
Crystal P*****
Auto Center
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.