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Find a Location

Waldorf Dodge Ram has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWaldorf Dodge Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Waldorf, MD 20601-3145
    BBB File Opened:
    3/30/2023
    Business Incorporated:
    8/10/2016
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael Cellini, Vice President
    • Mr. George Henderson, General Manager
    Contact Information

    Principal

    • Mr. Michael Cellini, Vice President

    Customer Contact

    • Mr. George Henderson, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This all started in Oct 2022 when my Ram Truck need repair because it was bouncing. The first advisor (who got fired) told me I need struts but I don't have struts. I paid $1400.00 dollars and I still had problems. I went back month later for second time and was told by CP it could be fix for $1800 but my ticket said $2300.00. I paid and had to take it back again a month later and was told again they can fix it $2700 but kept my truck in a yard for almost 2 months and no one was working on it. So you see they continue to charge me for the same problems. I went to follow up on this last estimate and was told it would be another month so I got my truck. The problem is this company is committing fraud against certain customers. I spoke with *** (manager) and he made promises of getting the right part in and later claim to not know who I was. Then I followed the chain and spoke with ***, thinking something was going to get done and he was no better and tried to interrogate a customer instead of offering some customer service. Then I called and left a message for ****************** to see if he can tell me why I was con out of thousands of dollars and my truck is still bouncing. This will determine how far this corruption goes up. I will continue to pursue this matter until justice is achieved.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larme J

    1 star

    10/19/2023

    They had my car for 7 months paid over 2,000 now they say I need a engine after 7 months

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