Business ProfileforBurch Masonry LLC

Back in 09/2022, I signed a contract with Burch Masonry LLC to build a retaining wall in my backyard. The wall was finally completed without satisfaction. The bricks are uneven, there were no caps put on them, the yard was left a mess. I had to contact **. ********** on several occasions to begin the project, after he promised he would be to my house on certain days to see when he would arrived. When he finally came, he sent an associate, which he did his job. However, while he was working and waiting for dirt to be delivered to even the yard, they advised the dump truck to dump the dirt in the middle of a residential street, in which the Code Enforcement agent came and adivised they would issue me a citation if the dirt was not moved immediately. After speaking with the agent I assured him that it would be up within 30mins; he gave me an hour. While talking to the agent, I noticed that a truck was offloading a bull dozer. I questioned the associate about this machine. He indicated that the bull dozer was to transport the dirt from the street to our backyard. I questioned as to why a rabbit or something smaller was not being used instead, because its very narrow between the two houses. The bull dozer proceeded to bring the dirt while the agent and myself observed. Please be advised that my husband just had our driveway and steps done via cement. While transporting the dirt the bulldozer cracked our driveway, two steps and a slap of cement in our backyard. I contacted **. ********* about the incident that occured. It took him some time to come to look at the damages but eventually he did. I advised him of the broken cement and that he should allow the same guy who completed the job to redo it again. **. ******** indicated he knew how to do the cement which was not true. He replaced the broken pieces, instead of replacing the entire steps and slab of cement. So now all the pieces have cracked again and are split. Need to be replaced. Would like my money back.