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ComplaintsforGenevie Plumbing
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Complaint Details
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Initial Complaint
03/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 02.28.2022 a technician from Genevie Plumbing came to my newly built home (2.6 years old) to install a battery backup sump pump. On the date of the installation the technician parked on my driveway and his company vehicle leaked diesel fuel on it. I informed the the company and arrangements were made to have the technician return and remove the diesel fuel stains. He was unable to completed remove the stains. I inform the the owner of Genevie Pluming (Paul G******) of the fact that a stain still remains on my driveway. He (Paul G******) made arrangements through ******* ****** to have my driveway cleared of diesel fuel stains. An employee of ******* ****** came to my home on 03.04.02022 to remove the stain. Because of weather (temperature of 28 degrees) an attempt to remove the stain was not made. The technician promised to return @ 9am 03.07.2022 but he was a no call/no show. I informed Genevie Plumbing of t this and I was told that they (Genevie Plumbing) would not be sending anyone else to remove the diesel stain from my driveway. I asked that their refusal to remove the stain be put in writing and I provided my email address for their correspondence.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.