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Find a Location

The Med Help Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Med Help Group

    Health Advocate
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Med Help Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Westminster, MD 21157
      BBB File Opened:
      2/21/2024
      Years in Business:
      3
      Business Started:
      11/9/2020
      Business Incorporated:
      11/9/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Med Help Group LLC
      Additional Contact Information

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Complaint Details Unavailable

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ralph D

      1 star

      08/02/2024

      You do not need this company’s help. They charge an application fee and then a monthly payment to your credit card for the sole purpose of filling paperwork for you in order to receive meds at no or low cost. You are able to fill out these same forms at no cost to you by contacting the medications manufacturer. The manufacturer will send you the same forms that med help group fills out. No need to pay this company any money whatsoever. They also ask you questions and record what you agree to, thus locking you into a charge to your card which, even though you cancel within three business days, you must pay because apparently, Maryland does not have a cooling down law. So even if you ask for a refund, they refuse to give you a refund. Customer service gave me a runaround, having me speak to different people resulting in the same results each time. It was hard getting in touch with customer service. The end result of all of this was me paying $159.95. They told me that I was approved for the meds if I e-signed a contract and sent them the required supporting documents they requested. I refused to do this because I discovered that I could do the same filing for meds at no cost to me. Due to my foolishly agreeing their terms on a recorded line, and their unwillingness to refund my initial, I am out my money. Please save your money. Do your homework. Apply for the free meds yourself. Don’t be fooled.

      Local BBB

      BBB of Greater Maryland

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