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Find a Location

Scents by The Company LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Scents by The Company LLC

      11262 Georgia Ave Fl 2 Wheaton, MD 20902-4646

    • Scents by The Company LLC

      8807 Hunting Ln Apt 203 Laurel, MD 20708-1211

    Business ProfileforScents by The Company LLC

    Candles
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Scents by The Company LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Scents by The Company LLC

        11262 Georgia Ave Fl 2 Wheaton, MD 20902-4646

      • Scents by The Company LLC

        8807 Hunting Ln Apt 203 Laurel, MD 20708-1211

      Location of This Business
      11262 Georgia Ave Fl 2, Wheaton, MD 20902-4646
      BBB File Opened:
      9/9/2022
      Years in Business:
      4
      Business Started:
      6/2/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Special Renee Watkins, CEO
      Contact Information

      Principal

      • Ms. Special Renee Watkins, CEO

      Customer Contact

      • Ms. Special Renee Watkins, CEO
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/09/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I paid for a candle workshop class for my friend and I to celebrate a friend's birthday who came to town to celebrate her birthday. I purchased a ticket for the class that was supposed to occur on 6/25/2022 in advance. The day of 6/25/22 we received an email from the company stating that they have to reschedule the class for the next day on 6/26/22. They stated if we are not able to attend the new class date we have up to 90 days to apply the credit for the rescheduled class to another class. My friend and I could not make the rescheduled class due to us already having plans and reservations for events the next day (6/26/22). I contacted the company and they were unresponsive both times. I filed a claim through my bank and they provided me a provisional credit, however, the credit was overturned due to the fact that I have to solve the dispute with the merchant and not through my bank unfortunately. I paid $65.00 for the class. The merchant canceled and rescheduled the class. I believe they should have provided an option for a refund. I am a student and had a busy summer and I do not have the availability to attend a class before 9/25/22. They were very unprofessional with canceling the class and not providing a reason and letting the customer know ahead of time. When I tried reaching out they never replied. I would like a refund please and thank you. I do not think it is right to not be provided with a refund for a class that was canceled by the merchant.

      Customer Reviews

      0 Customer Reviews

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