Business ProfileforFitzgerald's Wheaton Dodge

In May 2021, I leased a vehicle from Fitzgerald- sold to me by *****. I had a witness with me in store that day. we can pull camera footage from that day. In the process of the transaction, I was met with racism and prejudice. They interrogated me about my job and tried to force a higher down payment than needed out of me. I made it clear I wanted my vehicle registered in Virginia that day (with a witness there in case an event like this happened). They illegally registered my vehicle in MD. When I asked ***** why, she proceeded to tell me they thought I was fraud (which was clearly picked up on by the harassment and prejudice I underwent there). I let her know that’s a breach of contract and illegal for a business to operate on such basis’. Maria believed we were cooler than what we were because she told me, I front of my young child, that she left her child's father because he was abusive and shared her sons stories which again was highly inappropriate, but gives grounds to why she thought she could tell me about blatant illegal activities they were doing. I paid $499.99 for the process and tags/registration, which a year later I have not received. At first, they denied me any help which I have documented. I asked them to correct it on their end, they refused. I asked for a refund, they refused. I contacted corporate several times to no avail. Then finally I refused to get off the line with corporate until someone does something to help. They reached back out saying they just needed my insurance information to process my paperwork for my tags, I gave them the information. They then said they can no longer help me. I explained how its illegal and breach of contract among many other things, then then said I can not register my vehicle in Virginia without a Virginia residence I have ownership. This is a lie because I personally know of 2 people in the past year that registered in VA with no issue. I will be suing. they will be held accountable. *sending more photos