ComplaintsforBelle Manor Construction
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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
11/4/2020 signed contract for deck. To be completed by 12/4/2020. Work did not start until June 19th Contract price was $11, 640.00. I provided a deposit of $8,000. After work finally begin I provided another payment of $2500. The remaining balance to be paid at completion. G*** completed the footings and the inspection. The framing was completed but noting after that. I've tried contacting G*** since July 23rd via email, text, phone, voicemail, certified letter, etc. to no avail. G*** also took a deposit for concrete patio work that he did not finish as well. I had to pay another contractor to complete the deck cost me $8750.00 to complete. In addition to $3975 to complete the concrete patio. Requesting $7610.00 for deck he did not finish and $5000 for patio he did not finish. Totaling $12,610.00.Business response
02/05/2022
Business Response /* (1000, 5, 2021/10/25) */ Contacting customer for resolution. Consumer Response /* (3000, 7, 2021/11/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) The Business Owner, G*** L****, has not contacted me for a resolution. I'm asking for a refund as outlined in the complaint. Thank you, Sonya T. S******** Business Response /* (4000, 16, 2021/12/21) */ From: S***** LuckyInitial Complaint
10/18/2021
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Signed a contract on 11/5/2020 for work on my home. Total job was to be $8000.00. I gave Gary L. Sr. a check in good faith for $4000.00. I have heard nothing from him. I have contacted him many times leaving voice messages and have sent 3 letters. I just want my deposit of $4000.00 backBusiness response
10/25/2021
Business Response /* (1000, 5, 2021/10/25) */ Contacting customer for resolution. Consumer Response /* (3000, 7, 2021/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The 25th was Monday, It is now Friday the 29th and I have heard NOTHING. I want my $4,000.00. Business Response /* (4000, 23, 2022/01/28) */ From: Sydney L. <********************************> Date: Fri, Jan 28, 2022 at 8:17 AM Subject: Re: BBB Complaint Case# ******** (Ref#XX-XXXXXXXX-XXXXXXXX-XX-XXXX) To: Better Business Bureau <**************************> good morning, was unable to update in system, contact was made with customer quite some time ago and a payment arrangement was agreed upon. thank you, Consumer Response /* (3000, 30, 2022/04/25) */ I wish this complaint to be reopened and to have a record of the complaint posted to this business. A payment agreement was agreed to but the company has NEVER followed thru. I received one payment of $500 Check 2600 dated 11/29/21 but nothing since. I payment plan was $500 a month paid between the 1t=st to the 5th of the month. I even opened a bank account at the bank the first check was associated with to make it easier for the payment to be made. No response from the company either text or phone messages.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.