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ComplaintsforStar Effects Customs, LLC
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I've taken two vehicles to this location that needed to be fixed from insurance claims. After about 6 months on each the cars were not finished. I stopped iver many times and was told it would be next week or next week or next week. After 6 months he had to close his shop for not requiring proper permits to operate. I had many for employees, shop manager and customers reach out letting me know the owner Eddie ********* would pocket the money and chop cars up. I had to take my two vehicles to other shops to be properly fixed to the sum.of around $5000.00. The charger was so poorly done I was told by that shop my family was in danger because safety parts were not re-installed. After months of texts and call Eddie finally responded that ehe didn't car about taking the money.Initial Complaint
08/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid star effects custom auto 881 Pennsylvania ave, Hagerstown, md July 22, 2021 for new wheels and tires for my car. Today is august 10,2021. I still do not have the wheels and tires for my car. My car has a blow out august 3,2021 and was towed to star effects. It has been sitting there a week with no work done to it at all. I have gotten excuse after excuse regarding whereabouts of wheels and tires all of which contradict the previous excuses. Then the owner Eddie sent a text threatening to set my car on fire and have me jumped by the pagans. Who handles business this way. This has been a disaster. My car is still there and I need resolution and my money returned to me. At this point they may have damaged my car without me knowing until I drive it again.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.