Customer ReviewsforArmour Home Improvement

Please - do yourself a favor - ONLY hire contractors that have been recommended to you personally by a trusted friend. I will never make this mistake again. We discussed with Rob at our first meeting that the only reason we were not going with the contractor who did our kitchen remodel was his lack of communication. Other than that, he had done an excellent job. So, communication was our highest priority. We were assured that he would be communicative. That did NOT happen. He was very difficult to get in touch with….did not answer the phone (either office or cell), rarely returned voicemails or texts, did not provide any updates on the project….you name it, he did not communicate. We also expected, like our kitchen contractor, that he would handle the ordering of products. We had to order practically everything. And then, if something didn’t work properly or was not as expected, it was completely on us to rectify that situation. He picked up the wrong wall tile at the store because he did not check what they put on his truck – so details are definitely not his “thing”. All he did was hire the subcontractors who performed all the work. He provided minimum oversight of the subcontractors and did not convey to them the details we had worked out and gone over with him. They were always asking us for direction rather than asking him. We learned that he expected us to function in that role when we later complained about something not being performed correctly and he told us we should have been overseeing things. What?? We don’t really understand what services he provided as a contractor – what we actually paid him for. I spent hours trying to make the penny tiles in our tub-surround look circular, as they were meant to be…..round. The subs didn’t bother to clean the grout off of the tile when they laid it. I could go on and on, but our experience was downright depressing and stressful and we definitely did not get the quality job we had been led to expect we would get.

3 of us from the same community engaged Armour Home Improvement Inc (Rob S.) for basement remodeling. He completed 1 after 10 months with my friend constant every day follow-up. I fired him for cheating, Lies and Deception. He Kept waiting me for un ordered material for 2+ months. I called the sub to find out about the lies. The 3rd house is in his 10th month. My mistake was I read online reviews and still entered into contract. Please stay away for your peace of mind and do not encourage him to continue harm innocent clients. filed complaint with HOCO. Share as much possible about this company and person to save others from going through the same.

Very bad in completing the work on time and also wrong items added in the estimate. No proper work ethics. All the sub contractors working for him either don't have any work ethics or they don't show up after partial work done because he doesn't pay them (This was told by the sub contractors). If anyone want to wait for 12 to 24 months then you can give him contract if not you will be better not to contact him.