Customer ReviewsforAspen Dental

I went here to find something closer to home and possibly a bit cheaper. After X-rays they told me I had advanced peridontal disease. I had gone maybe a little over a year ago at my normal dentist, and wasnt told this. But hey maybe it progressed so quickly and my mouth really was that bad. Okay so next they tell me I need top dentures and that I need to take out all my top teeth because theres too many deep cavities and such I knew I needed work done but to have them all removed? Then they got me thinking hmmmm is this genetics? My mom had pretty bad teeth but she also ***** take care of them well. Well needless to say I got emotional..because having to remove all your top teeth is not only excessive, but traumatic. How could my other dentist have missed this? So the dr ***** even give me the time of day. She rushed me and ***** even give me time to process this news, and she wasnt even empathetic about how I felt which is disgusting to me. I get pulled into the finance office and I felt forced to try and find some kind of financing solution because everything was going to cost about $9000. So I get approved for a **** credit card thing right? Then they told me they can schedule my cleaning for my bottom tooth and fillings the same day. So of course I feel this sense of urgency given the news I had just received. So that was about $980 that they charged me on this new credit card thing. I had insurance, and now looking back at it Im like..why did they do that? Why not bill my insurance? The whole thing was confusing, and of course I was in tears while in the financial office. I felt taken advantage of. I ***** have time to think about anything. So I end up getting a second opinion a few weeks later at my original dentist, and they were so surprised when I told them what happened. Come to find out I only need fillings and a root canal.

Went to have teeth extracted and have dentures made. They told me me that everything was going to be covered by my insurance company which after the immediate dentures were made I found out that they were not covered leaving me on the hook for over $2,000 worth of services. The immediate dentures still do not fit my mouth right and they refuse to give me an appointment even though I have been paying on that $2,000 every month since 11/22. Definitely not satisfied and definitely not recommending them.

ZERO STARS! Their (office manager, ****) high pitch sales turned out bad for me. She offered me something that in the end didn't happen. She made promises to get the sale that was false. The dentist that works in this office is truly unprofessional and lacks the ethical standards to be a dentist. $2500 later and after waiting six months for the "permanent teeth I am still wo teeth ** they don't fit and look like horse teeth. After many complaints and office outbursts, I was promised a full refund...