ComplaintsforCPR Cell Phone Repair Bangor
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Complaint Details
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Initial Complaint
01/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I left Phone at the business for over a week and they were supposed to fix my broken screen they ended up breaking the back of my phone and then after replacing the screen they said they were putting Adhesive down. I told them that would be fine as long as It was together correctly I showed up to pick my phone up I went to my vehicle and was looking at the phone the back of the phone was open and making the screen flicker and messed up My phone went open activating And do anything So I went back inside I told them they did not fix it I dropped the phone on the for but While they fix the screen they ended up damaging the phone So I asked for my money back They said that they don't do that that they use specific adhesive and that they would reapply it. I said I wasn't gonna be happy unless it actually worked I then left it there 3 more days and went to pick it up again the same issue happened. I then asked for my money back they refused and said when it messed up they'd re super glue it. I then explained that no super glue should of been applied only adhesive. The phone is ruined and hasn't been used due to the back being off it messed the screen up. I paid the company to fix the phone not break it more.Customer response
02/02/2023
I have not heard from the business in response to my complaint.
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Contact Information
Business hours
Today,9:00 AM - 7:00 PM
MMonday | 9:00 AM - 7:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 10:00 AM - 2:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.