47 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John T
5 stars06/24/2024
I did not observe the cleaning of the exterior unit. The cleaning of the indoor unit was very complete, with the unit being taken apart to access all possible areas of dust collection. All areas were cleaned and then washed with a liquid. The area was spotless after completion. I was very impressed with the operation!Review from Eileen B
5 stars06/21/2024
We had a very nice young man service our heat pump. Very helpful.Review from Hannah B
5 stars03/11/2024
We've had MAC Heat Pumps install heat pumps and later, service them. Very pleased with our experiences!Review from Andrew E
5 stars03/02/2024
Always reliable. We have used MAC Heat Pumps for three years running. ****, the tech who serviced our heat pump most recently, did a first-rate job! We welcome him back any time.Review from maya andrea m
5 stars02/29/2024
Excellent service. Helpful, pleasant, knowledgable. So nice to have good, live human service in this otherwise automated woeld of ours. Thank You!!Will definitely recommend.Review from Jim M
5 stars02/23/2024
**** came out from MAC Heat Pumps and did a maintenance clean on my Fujitsu indoor unit. He was very professional, extremely efficient, and a good source of information. Since I use wood as my other heat source in the winter, it is really important to do a full and complete cleanse of the unit on a regular basis. Thanks for your good work ****.Review from Marion G
5 stars01/08/2024
MAC Heat Pumps is a well run company, congrats to them. The office is friendly and efficient and the service techs are friendly and knowledgeable. The office even called to let us know the service person was running a bit late. It is always a pleasure to do business with Mac Heat Pumps and I highly recommend them!Review from Deborah C
5 stars12/28/2023
The cleaning service provided by **** was great! He called us to make sure we were home. All questions we had were answered. Anything he needed to do was clarified before starting. He was respectful by removing his shoes when I asked and made sure surrounding items like pictures and furniture were either removed or covered up. After the cleaning was done he asked if I had any more questions before he left. Just by speaking with him I could tell he is a hard worker. Your company should be proud to have a good employee like him:)Review from Sari O
5 stars11/18/2023
We have had our 3 heat pumps for 9 years. MAC Heat Pumps installed and continue to service them. They have been fantastic. The few times we needed a repair they were here in a timely fashion. Everyone in service and office is always knowledgeable, friendly, and polite. We have recommended them to many over the years.Review from Matthew M
5 stars11/14/2023
Top notch in every way! Definitely recommend these exceptional people.
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