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Seven Oaks Labradors has 1 locations, listed below.

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    Business ProfileforSeven Oaks Labradors

    Pet Kennels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Belgrade, ME 04917-4101
    BBB File Opened:
    5/28/2024
    Years in Business:
    12
    Business Started:
    5/29/2012
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Ms. Debbie Rust, Owner
    Contact Information

    Principal

    • Ms. Debbie Rust, Owner

    Customer Contact

    • Ms. Debbie Rust, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/29/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I sent *********************, the owner of seven Oaks labradors a deposit of $500 for a chocolate lab puppy. I did not sign any paperwork and we just exchanged emails. She cashed the check in about 10 days later. I found out that my husband lost his job so I notified her we would not be able to move forward with the puppy. She did not respond to my messages so I emailed her again and asked her if she received my message.When she finally responded, all she did was respond one or two Sentences I asked her if she would be so kind to return a portion of the $500 deposit and she didnt respond again so I emailed her one last time and said embarrassed to ask, but would she consider it?She came back an said look its not personalTo which I responded yes, it is because its embarrassing For me to have to to ask.After that email exchange, I spoke with my husband and he did not want to lose out on the 500 so we said we would move forward with the puppy. We were scheduled to go up and meet the puppy the next day so I emailed her back and said that I had talked to my husband and we would figure out the finances and we would just come up and meet the puppy, the next day.She responded immediately by saying no that she would not allow me to come up and she was not going to sell me a puppy. She stated her own policy that a deposit could be moved to another litter, but she would not refund. I said thats OK because were still gonna move forward with buying the puppy and she refused to sell the puppy.She also refused to Refund the deposit. So she took my money and refuses to sell me a dog and refuses to give me my money back so we are going to have to go to small claims court.
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