Customer ReviewsforStevens Siding & Window Co

My husband and I entered into a contract with Jake ********************** in August 2021 to replace the windows in our home and paid a substantial deposit of $17,100, with the promise of work to begin in November 2021. Mr. ********************** did not show ** in November nor did he contact us with an update on the project. He did not return most telephone calls. We struggled to get him to agree to begin work by January 4, but he again did not appear for work nor call with an update. In January 2022 we agreed to rescind our work contract and for him to return our deposit. Despite many phone calls and visits to his office, he did not return our deposit, saying he did not have the money. In March 2022 he returned $7,100 and promised to remit the remainder by April 30. He did not meet that signed agreement either. In May, we were able to pick up $5,000 and in June, the final $5,000. Each payment was only after many telephone conversations and pleading with him make his business honest. His dishonesty and disregard for signed agreements have made us leery of doing business with contractors in this area. It is possible that his building acumen is substantial; we will never know. We searched for BBB guidance last year and found no complaint, and believe that others should know about his inability to live to a contract and about his broken promises that have caused us so much grief.

It's true that I enter into a contract with her husband ***********************, but when ********* got involved, my desire to move forward diminished. I keep thinking maybe I should to the project, but the more ********* got involved the less that was going to happen. I let them cancel the project and gave them back their deposit.