Business ProfileforSugarloaf Mountain Resort

On July 21st I made a tee time reservation for 2 via telephone for 7:10 am to play on July 29th. The associate to handled my transaction told me my total was $212.00. I thought this was a bit pricey but agreed to it as this was a unique get away weekend with my family. The associate then asked if I would like a confirmation via email and I agreed.As the week went on I never received my confirmation email and yes I did check my junk folder.I called the afternoon prior to confirm my reservation as I never received an email and was told that my tee time was in place.Now when i arrived at the golf course to check in I was told by the associate in the pro shop that my total was $424 !!!.I was shocked to learn that $212.00 was per person but i did not want to cause a scene with my son standing along side me so I paid the amount minus the 2 $50 gift cards that I had received and paid $324 balance. After playing 9 holes I went back into the pro shop by myself and conveyed my circumstance of what I was quoted and lack of email notification to the attendant and his response was "that's the going rate at that time for a course like this" Not one ounce of empathy!! I feel that this was a total bait and switch. Also after looking on line I saw considerably less expensive amounts.So still being bothered by this after I returned home I sent my experience to their customer service on their website and subsequently received a case number of ********. Here it is August 27th and I still have yet to receive any type of response from them. All I was looking for was a little empathy concerning my situation but now as I have been ignored I think it is only fair to receive a credit to my account of $212.00, which is what was quoted to me on the July 21st.