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Find a Location

Stones Indoor and Outdoor Cleaning has 1 locations, listed below.

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    Business ProfileforStones Indoor and Outdoor Cleaning

    Cleaning Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    231 Leach Hill Rd, Casco, ME 04015-3231
    BBB File Opened:
    9/27/2023
    Years in Business:
    3
    Business Started:
    4/29/2021
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Ms. Tammie Stone, Owner
    Contact Information

    Principal

    • Ms. Tammie Stone, Owner

    Customer Contact

    • Ms. Tammie Stone, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I hired this company to do regular cleanings of my house and do a few odd jobs. They required payment up front including a security deposit of the cost of one cleaning in case I never paid for a final cleaning. I paid $400 for spring cleaning which was to include windows. They didnt perform the services I paid for. They partially performed a spring cleaning and promised to return to finish but never did. I paid $113.76 for the husband to install a lock on a closet door. I was told it was done but when I got back to my house, it wasnt done. I also want the security deposit refunded as I have paid more than was owed and will never owe them anything for a final cleaning as they havent even come to finish the cleaning I already paid for.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judith F.

    1 star

    06/19/2024

    SCAM I contacted this company on an ad they posted on the ********* of ******** page in ******** *****. Wanted deposit up front for full house cleaning. Had me Venmo $300 to another person who supposedly handled funds for the company. Spoke to ****** several days. I am in Mass. So wasnt in the area. Said she was at my house would come back next day to clean. Wanted another $100 as job was more than she thought. I said no after back and forth on text. Found age had never even gone to my house. Never answered my calls again. Reported to police. Found many others scam she did. On her ******** page saw that she had run several go fund me pages for different scams. Stay away from this company!!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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