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Find a Location

C & I Custom Builders, LLC has 1 locations, listed below.

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    Business ProfileforC & I Custom Builders, LLC

    Building Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2017

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    C&I Custom builders does light commercial building as well as ICF Foundations and buildings. We are trained and certified ICF installers with 8 years experience in the field.

    Products & Services

    Custom Homes, ICF Construction, Light Commercial

    Business Details

    Location of This Business
    542 Caribou Rd, Enfield, ME 04493-4335
    BBB File Opened:
    1/23/2004
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    2/21/2002
    Accredited Since:
    2/8/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • C&I Custom Builders
    Business Management
    • Mr. Clifford Sibley, Owner
    • Dylan LeClair, CEO
    Contact Information

    Principal

    • Mr. Clifford Sibley, Owner

    Customer Contact

    • Mr. Clifford Sibley, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    9-1-2022 commenced , completion feb-***** Paid the man $160,000. Two $80k checks.*************** committed to providing a home that is built to code, and done correctly.The nature of my dispute, is absolute devastation.After $160k in hand, with me working in ******* expecting this to be done when I came home, *************** began advocating for $14k aggressively to begin electrical. Saying things like we cant hire an electrician for peanuts.I had to tell him to leave the job, and that Ill just finish it myself.He said I owe him $14k after I fired him.That were not exactly square in text.I was appalled to see what build quality awaited for me, on the work that WAS completed. Completed things on the home that are built deficient include All of the framing inside done in 2x4 walls , horrible framing, the worst!The walls to code are 2x6.The roof material has nails perforating from the back side, and fasteners are all over tightened, causing the rubber grommets to span out.To fix is quoted at $6200.The framing inside has all the wires ran throughout them, and to reframe also will require electrician.Theres siding popping up on the exterior.Theres massive viscosity inside the caulking, no flashing.Incorrect sized doors with no shimming, causing a tight French door and basement door as well, upon first open actually chipped the top of the doors fiberglass, as it was so tight.I have a detailed inspection, from a well known company, that indicates 24 items inspected, 14 items deficient.To repair what is done incorrectly, its going to cost me being time. People tell me horror stories, on his reputation, and even the lawyer said hes up to his old tricks again, advocating for me to get him off the property.I also have countless pictures of the absolutely appalling job site trash, and much proof of drinking on the job site. They at one point for example placed all the trash on MY lowboy trailer, and I had to ask them to clean it off so I could use it.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Christian K

    5 stars

    07/10/2023

    What a wonderful experience! C&I Custom Builders made my dreams a reality! They worked very hard through very tough conditions, all the while remaining polite, professional, and clearly dedicated to great craftsmanship. I also must express some gratitude for their remarkable job site etiquette. They are genuinely good people, I absolutely trust them for all of my future builds. I love my home so much now and am excited for the next project! I thank them with all my heart!

    C & I Custom Builders, LLC Response

    07/15/2023

    It was our pleasure to work with a great customer who had a vision of what he wanted his home to look like.  We will certainly look forward to working with you again in the future.  Thank you for allowing us to serve as your contractor. 

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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