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ComplaintsforLongstreet's Septic Tank Service
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I needed to have my sewer snaked as it was clogged and caused a backup. They came over and unclogged the drain. Im needing to get a report from them so I can complete my homeowners claim as there was damage done from the backup but they are refusing to provide the report of what they did. I have asked as well as my insurance adjuster and we have both been told that its not their job to do anything further then what they have already done. Them refusing to give a report is causing me to have to pay out thousands of dollarsBusiness response
09/05/2022
Complaint. Number ******** I learned about ***************************** concerns about a month ago from a review on our ****** business profile. I immediately responded to her concerns informing her I believe there was a miscommunication and would happily take care of any concerns. I provided an email address however never received a response from ******. We also provided the customer with a receipt on the day of **********************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.