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Find a Location

Mattson's Flooring-Window has 1 locations, listed below.

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    Business ProfileforMattson's Flooring-Window

    Flooring Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    276 Whitten Rd, Hallowell, ME 04347
    BBB File Opened:
    2/12/2018
    Years in Business:
    40
    Business Started:
    1/1/1984
    Number of Employees:
    5
    Business Management
    • Mr. Bill Logan, President
    Contact Information

    Principal

    • Mr. Bill Logan, President

    Customer Contact

    • Mr. Bill Logan, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After not getting anywhere with ********** and ****** I decided to go to a smaller " ************** .Whole house floor put in July 5th ( 15 hours puking and getting high on my dime and floor left unfinished ) .I hired the flooring company, I overpaid for the product/service but was in desperate need of a floor so I could move into my house so I paid it and this is where it started to go downhill.The installers, who are not employees of the company but outside contractors basically that they pay to install their flooring. Within 20 minutes of them arriving, one was outside throwing up all over my lawn and this proceeded to happen all day into the night. I went and asked the one in charge about sending her home and was advised she didn't want to go home. Seems like the boss should have made her go home and not let her decide she was OK to puke all over the lawn instead. According to the flooring company that hired them I should have been calling right away to complain/rat instead of them doing their job and checking on contractors they hire for a job.Also, they were suppose to leave at 5pm but decided they were going to stay and get it all done in 1 day so they didn't have to come back, they were here until 11pm so they could get 2 days pay for 1 days work. Not to mention the s***** way the job was done which happens when you work 15 hrs to try and do a job in 1 day.Let's not forget the installers smoking weed during the job, oh the boss even forgot his pipe in my yard. How nice to be charged $8500.00 for click flooring and have the guy stoned while he installs it. Nothing against smoking weed just against smoking it and doing a half a** job while working.Also the quarter round trim they put on to hold down the 8k click floor, is not even put down properly. There are gaps and the cuts don't line up. Appalling.Also the transition strip going into the bathroom was not in but it arrived 3 days later and they still haven't been out (several weeks late
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    Customer Reviews

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