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Find a Location

Goldenridge Kennels, LLC has 1 locations, listed below.

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    Business ProfileforGoldenridge Kennels, LLC

    Pet Boarding

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1381 Kennebec Rd, Hampden, ME 04444-3110
    BBB File Opened:
    5/17/2016
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Incorporated:
    3/10/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Carl D McCue, Clerk
    Contact Information

    Principal

    • Mr. Carl D McCue, Clerk

    Customer Contact

    • Mr. Carl D McCue, Clerk
    Additional Contact Information

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We purchased a dog from a local breeder, returned the dog that same week and they are refusing to refund. The attorney I spoke to recommended we start with BBB to report as we now have not received any of our money back and do not have a dog from the breeder. Please see highlights below of what we have reported with no reasonable response."Hello *******, We are writing to let you know that we will need to bring back the ******************* 6 month old puppy we purchased on Saturday 9/9/23.We were hoping she would warm up as you said to give her 3-4 days and she was very cute but we have noticed over the past 4 days she has been extremely skittish and scared, peeing frequently, and ********- more so than any dog we have ever had over the years. Today we are now seeing her growling at our 5 year old daughter and trying to take her food away. She is only reactive towards our younger daughter bearing teeth, barking, and growling when shes around her. We are very concerned that there are signs of aggression so soon and are not comfortable with moving forward with her as an addition to the household. I am disappointed, as this saddens our family but our childrens safety and our puppy being in the right home is very important to us. We understand this is not ideal but we are sure you have had issues like this in the past and helped other families overcome them. Due to how this has impacted our family we would hope you would consider taking her back so she can find the right home and we would suggest one potentially without younger children, as she is still quite reactive. She has been so afraid of common noises shell jump over furniture to get away from a basket being dropped on the ground or picking up and putting down a cup as an example. "This was not including the additional health concerns we had with the dog not using its back legs and dragging them behind them. We paid $500 deposit- then $3192.50 cash upon pick up.
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    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael C

    1 star

    12/10/2023

    From:BBB serving Eastern *************, *****, ************ and ******* Subject:BBB: Business Did Not Respond to Your Complaint This notification is in regards to your complaint submitted on 10/30/2023 against Goldenridge Kennels, LLC. Complaint # ********.BBB has closed complaint #******** as No Response from the Business.Unfortunately Goldenridge Kennels, LLC did not respond to your complaint ##********. BBB can't force the business to respond to this complaint and BBB has closed the complaint as No Response. This complaint will be publicly reported on the business's BBB Business Profile for 36 months.Complaint Details We purchased a dog from a local breeder, returned the dog that same week and they are refusing to refund. The attorney I spoke to recommended we start with BBB to report as we now have not received any of our money back and do not have a dog from the breeder. The discounted puppy we purchased was extremely skittish and scared, peeing frequently, and reactive- more so than any dog we have ever had over the years. Growling at our 5 year old daughter and mother in law and trying to take food away. Bearing teeth, barking, and growling. We asked Due to how this has impacted our family we would hope you would consider taking her back so she can find the right home and we would suggest one potentially without younger children, as she is still quite reactive. She has been so afraid of common noises shell jump over furniture to get away from a basket being dropped on the ground or picking up and putting down a cup as an example. " This was not including the additional health concerns we had with the dog not using its back legs and dragging them behind them. We paid $500 deposit- then $3192.50 cash upon pick up.Desired Outcome/Settlement Desired Settlement: Refund None Provided

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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