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Find a Location

ACS has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ACS

      155 Center St Auburn, ME 04210-5229

    Business ProfileforACS

    Collections Agencies

    Current Alerts For This Business

    Alert:
    As of 9/3/2015 the business indicated to BBB it cannot respond to consumer complaints.  BBB will continue to accept complaints, in accordance with BBB policies, and offer the business the opportunity to respond.

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Advanced Collection Services is a full-service collection agency providing collection services to a variety of different types of businesses including hospitals, physicians, professional and medical associations, retailers, utilities, financial and educational institutions, government agencies and municipalities and various commercial enterprises.

    Business Details

    Location of This Business
    155 Center St, Auburn, ME 04210-5229
    BBB File Opened:
    4/21/1992
    Years in Business:
    39
    Business Started:
    3/1/1985
    Business Incorporated:
    9/20/2010
    Type of Entity:
    Corporation
    Number of Employees:
    12
    Alternate Business Name
    • Affiliated Collections
    • Downeast Collections
    • Advanced Collection Services, LTD.
    Business Management
    • Mr. Peter W. Allen, Manager
    Contact Information

    Principal

    • Mr. Peter W. Allen, Manager

    Customer Contact

    • Mr. Peter W. Allen, Manager
    Additional Contact Information

    Fax Numbers

    • (207) 795-2227
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I have been contacted by this company by email and they are threatening me saying I will be arrested for some pay day loan. The emails have so many grammatical errors its ridiculous.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vis C

    2 stars

    11/05/2022

    Recently I got laminate flooring done by ACS. Installers [******* and ****] were not professionals and they didn't know how to do the work . After they removed the carpet from the cement floor, they had to level a part of the area[200 sq ft] which they did by mixing cement with an excess amount of water without sealing the cracks on the floor and as a result, dirty cement mixed water leaked through the crack into my neighbor's unit down below . Poor neighbor had to clean up the mess that evening with the help of a contractor . Also the installers did not cover the floors and the porch for cutting the laminates .After they finished their work , they did not clean the floor properly and as a result the porch and the laminate planks had white stains .When asked to replace the planks , installers started talking a deal about fixing it without the knowledge of ACS and they said they would charge me $500 dollars.Also they were insisting they want to help me in the future for any work directly without notifying ACS . I never had such a bad experience before .

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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