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ComplaintsforEntosense, Inc.
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Complaint Details
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Initial Complaint
11/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Found a shard in container of Entolife mini-kickers jalapeno garlic roasted cricket snack. This is the second time! Last time it happened, in June, I emailed them asking them to assure me this would not happen again since it's my young son who is eating this. I did not hear back. Said child wanted more crickets, so I thought, surely the problem has been fixed five months later? NO! we found the same thing: a shard the same length as the crickets. We think it's the plastic or acrylic that the container is made from. Even so, it is pointy and sharp and could have seriously hurt someone. The photo shows ********* to the left of the container.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.