Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Cat Hospital Of Maine has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Cat Hospital Of Maine

      605 Western Ave Manchester, ME 04351-3526

    • The Cat Hospital Of Maine

      PO Box 480 Manchester, ME 04351-0480

    Business ProfileforThe Cat Hospital Of Maine

    Veterinarian
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Cat Hospital Of Maine has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Cat Hospital Of Maine

        605 Western Ave Manchester, ME 04351-3526

      • The Cat Hospital Of Maine

        PO Box 480 Manchester, ME 04351-0480

      Location of This Business
      605 Western Ave, Manchester, ME 04351-3526
      BBB File Opened:
      12/31/1999
      Years in Business:
      30
      Business Started:
      1/1/1994
      Type of Entity:
      Partnership
      Number of Employees:
      1
      Alternate Business Name
      • Cat's Inn
      • The Cat Hospital
      Business Management
      • Dr. Paul Wade, Director
      Contact Information

      Principal

      • Dr. Paul Wade, Director

      Customer Contact

      • Dr. Paul Wade, Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a veterinarian for your pet

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christopher W

      1 star

      02/27/2023

      I am writing to you in regards to my kitten, of whom I brought in for two examinations at "The Cat Hospital" facility on Monday, February 13 and Tuesday, February 14, 2023. *********************** at "The Cat Hospital" in ********** examined my kitten, on two occasions. I was requested to drop my cat curbside and also pick him up curbside. Upon retrieval of my kitten, I was never told of his diagnosis or proper aftercare management. He was seen for less than 30 minutes the first visit. On the second visit he sat in his pet carrier until he was able to be seen, which I was told there were a bunch of other procedures ahead of him AFTER I had dropped him off. After the first visit, I was given medication to put in his eyes 3 times a day. He was brought to me outside and I was sent home with a tube of eye ointment and no care instructions or paperwork documenting a formal diagnosis. His condition worsened, upon which I called The Cat House and returned with my kitten on February 14th. He was seen again by ************. After the second encounter I was given a prescription for eye medication for the kitten and sent home. Again, I was not informed about the kitten's condition. I felt like I was rushed in, told he needed this different eye ointment, and rushed out. Upon arriving home, I found that he had urinated in his pet carrier while at their facility and no one informed me of this, or even bothered to remove the soiled blanket. I was told that the first cream that ************ had prescribed would not be appropriate to treat the bacteria he had. The next day, his breathing was getting labored and he was not opening his eyes all. He also had stopped eating and was not drinking. I called The Cat Hos. and explained that my kitten's condition was not improving and that he was actually getting much worse. I had to bring him to the emergency vet. He had a temperature of ***** ,dehydration as well as gave him an antibiotic and fluids under his skin. I feel TCH was very neglectful.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.