Customer ReviewsforMorrell's Septic Tank Service

Very unprofessional, unresponsive and sloppy company. Contracted with ******* in 9/2019 to replace our septic system on our seasonal cottage in *****. Per agreement-erosion control was to be placed after the system was installed. Had to bug him about getting a signed agreement-should have been a warning sign. *** said that the work would probably get done before winter and if not, in the spring. He suddenly started doing the work in Feb when the place was closed for the season. I only found out because he cashed the first payment check and I contacted him to find out what was going on. When we met him at the property in Feb to give him the final payment we discovered that they had cut our surface water supply line. He assured me that they would fix it before the we opened the place in May. I followed up with him several times and he kept saying it would get fixed. We got up there mid May and it was still not fixed (couldnt use the house because we had no water) and we discovered that they had left our property a mess! Many large holes on the hill going down to our house and where they installed the system (even at the top no where near the septic system/ ***** field). One hole was about 2 feet deep. Moved our boat from where it was parked-we expected this but they never moved it back. The terrain problems werent visible in Feb because the ground was frozen and still had snow cover. I left *** a message-no response. No response to other emails, texts and voice messages I left asking him to call to discuss our concerns. My husband wound up repairing the water line himself and we hired someone for over $1000 to move the erosion control material, bring in material to repair the holes, pack down the soil and move the erosion material back. Lodged complaint and started mediation process with the state of *****-found out he had 2 other similar complaints in the last year or so that he had never responded to-didnt respond to our mediator either.